Years ago, I discovered that good communication is necessary for effective leadership. A leader always sets the expectations and defines the level of communication by example."Do not let any unwholesome talk come out of your mouths, but only what is helpful for...
Ever since I was a little boy, I've been intensely curious. I also have a passion to add value to others. I've discovered that before you can add value to others and really help them, you must first grow yourself.So I have lived a life full of learning. Every day I...
Best-selling author Jim Collins said, "First who, then what." He went on to say, "People are not your most important asset. The right people are."The key point he was making was the "who" question came before the "what" decisions — before vision, before...
One thing is clear: Every organization has a culture. And every culture is driven by the leader. That is why John C. Maxwell said, "Everything rises and falls on leadership."I found in my own business that I influenced what our culture looked like, whether good or...
In a previous article, I likened culture to the wind by explaining you can't see culture but you can see the effects of it if you know what to look for and where to look.Do you understand the factors that affect the culture of your organization?It's important that you...
Our people were always important in our business but it was not until 1989 that I got intentional about it.For years, I had focused on:• Strategies• Wing-dinger, innovative service offerings (I was "Mr. Idea Man.")• And having efficient, smooth-running operations...
CEO of Zappos, Tony Hsieh, expressed the importance of culture by stating, "Your brand is your culture." For the stressed-out leader, Hsieh also provided unconventional advice when he explained, "If you get the culture right, most of the other stuff will just take...
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